The key information when applying for a new connection is detailed below. If you would like more information about the process, timeframes, costs and what you need to do, we have put together a handy user guide: Service connections user guide.
To apply for a new connection at your site, we’ll need:
Suitable for household, non-household and property conversion connections
Suitable for non-household, property conversion, fire fighting supplies, temporary supplies and main laying connections
Email your application form to: CamNetDev@south-staffs-water.co.uk
What happens next?
Tagging of water supplies
Where multiple services are being laid it is critical that the pipes are clearly identified with the plot number. Due to the nature of building sites tags must be well fixed, waterproof and clear.
In order to preserve water quality and prevent debris entering the pipe that could cause a blockage or damage the meter, the end of the pipe should be securely sealed or capped. Ideally, a cap end fitting should be used or alternatively the end should be well protected with PVC tape.
If our contractor attends site to connect multiple connections that are not clearly marked they are instructed to inform the Developer’s Site Manager immediately. If the confirmation of which pipes supply which plots is not provided with the job may be aborted. An abortive cost may then be re-charged to the developer.
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