My bills and payments

Your water bill covers the cost of the water you use to drink, cook, wash and clean, as well as the used water taken away. Our water charges also allow us to continue to invest in our treatment works, improve our network of pipes to prevent leakage and provide support to customers on a low income who are struggling to pay their bills.

We charge you for clean water based on:

Your bill also includes:


Did you know?
Most people save an average of £100 a year if they switch to a meter. That's because metered customers only pay for the water they use, whereas unmetered customers are billed based on their property's rateable value. You can view your bill by logging in or registering for MyAccount.

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