My water supply
What to expect when we fix a leak
We aim to fix leaks with minimal disruption, if it's likely to affect you we'll tell you:
- When the work will take place
- How long it will take to fix
- If we need to turn your water off
- If it will affect local traffic
We may have to close a road, put traffic lights in place or ask you to park elsewhere for a short time.
The appearance of your water
If we've had to turn the water off you may notice a change to the appearance of your water when you turn your taps on.
Click here if the appearance of your water has changed
Find out about the appearance of your water
If you have any questions while we are carrying out the work, you can either speak to our contract partners on site, or contact us.