Water Industry policy for the enforcement of the Water Supply (Water fittings) Regulations by WRAS.
Download/ViewWater Industry policy for the enforcement of the Water Supply (Water fittings) Regulations by WRAS.
Download/ViewAsset Policy 2016
Download/ViewOur environment policy
Download/ViewMoving your water meter isn’t standard DIY. This policy tells you what you need to do if you want to move your meter.
Download/ViewThis bereavement policy applies where an account is held in the name of a customer who has passed away, providing you with as much support as you need while updating or closing the account of a loved one.
Download/ViewAs the provider of an essential public service, we are very aware of our responsibilities – to our customers, the communities we serve, the local environment and our people.
Download/ViewOur guideline that sets out for how a Retailer can apply for a leakage allowance on behalf of the non-household customer.
Download/ViewGuidance for Bathroom layout risks, provided courtesy of WRAS.
Download/ViewAdvance notice of work requirements leaflet by WRAS.
Download/ViewPolicy for the Supply of Water to Automatic Fire Sprinkler Systems.
Download/ViewOur policy on keeping water safe in premises.
Download/ViewGuidance for flexible hose connections to appliances, provided courtesy of WRAS.
Download/ViewOur policy on charging and the scale of charges payable within the year
Download/ViewThis leaflet by WRAS that provides information about the Water Supply (Water Fittings) Regulations and how they affect you.
Download/View